FREQUENTLY ASKED QUESTIONS

Business Alarm Systems

All businesses should have an alarm system. This can range from a small and simple system for a home-based business to enterprise grade solutions covering multiple sites.

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for any security purpose.

Yes, alarm systems can be monitored via a smart phone app for small basic systems and back to base monitoring for larger systems protecting higher value assets.

Alarm systems can also monitor staff movements, plant status, temperature and many other variables. If you have a business or property, it is always best to have a monitoring system as there is no way you can see everything on your own. It is in the best interest of everyone involved that you have a security system.

All alarm systems must be installed in compliance with the relevant Australian standards, State Police standards and industry best practice. We understand and know all the laws so with us you don’t need to worry.

No! We pride ourselves on being able to handle large or difficult jobs.

A well maintained alarm system is very effective in both detecting and preventing intrusion. A poorly maintained and neglected alarm system is a liability as it creates a false sense of security. Studies show that having a proper alarm system deters criminal behaviour.

Commercial CCTV Systems

There are many reasons a home or business would invest in CCTV. These include deterrence effect, evidence gathering, WHS management, number plate recognition and many other applications.

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for any security purpose. We can provide an on-site consultation in order to design the most comprehensive security system.

Yes, CCTV systems can be remotely viewed on a smart phone, tablet and PC.

Red Handed Security supplies and installs a wide range of brands. For a great majority of installations, Hikvision has great performance and great value model.

Analogue is now obsolete and no longer being installed. If you have an existing analogue system, talk to us about options for getting new high resolution 5MP cameras without having to re-cable.

Options are available for both residential and commercial applications. Either way, securing your property is essential.

You can access the recordings from the onsite recorder or remotely as you wish. After the retention time (how long footage is kept before being taped over) has passed, however, the footage will be gone – so it is important to back up copies of incidents as soon as they happen!

A properly specified and installed CCTV system is very effective in meeting customer needs. The most important part of any CCTV installation is the thorough understanding of the customers needs by the integrator.

Commercial Intercoms

An intercom system allows you to control access to your home or office. You can speak to and see the visitor before deciding to open the door. This greatly improves the safety of yourself, property and employees.

Very! If you do not wish to let the person in, you don’t release the door. This can give real peace of mind to people who may work by themselves after hours.

Yes, when the intercom button is pressed, the indoor monitor or smart phone app will show you a live image of who is at the door or gate.

Yes, you can communicate via the indoor monitor or smart phone app. You can even open the door or gate from overseas using the smart phone app.

There are many great intercom brands for different applications. Some of the stand out brands are Aiphone, Hikvision and Dallas Delta.

Options are available for both residential and commercial applications. Either way, securing your property is essential.

Whilst access control is not primarily a real time monitoring solution, you can set up alerts for access denied or entry by certain users.

Access Control Systems

Whilst access control is not primarily a real time monitoring solution, you can set up alerts for access denied or entry by certain users.

Yes, you can order as many cards as you need.

Yes, all but the very simplest systems keep logs.

Key ring sized tokens are also available for those who prefer that form factor.

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for their purpose.

Tecom Challenger and Inner Range Integriti are the dominant manufacturers for commercial access control in Australia and both make great products.

A well installed and maintained access control system is a very effective way of controlling and monitoring access to your premises. The most important one is effective management of the card fleet and card database as employees and contractors move in and out of the business.