Frequently Asked Questions

Business Alarm Systems

What kind of businesses need alarm systems?

All businesses should have an alarm system. This can range from a small and simple system for a home-based business to enterprise grade solutions covering multiple sites.

Do you provide custom options?

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for any security purpose.

Can I monitor remotely?

Yes, alarm systems can be monitored via a smart phone app for small basic systems and back to base monitoring for larger systems protecting higher value assets.

Besides preventing thieves, why else should I get a security system for my business?

Alarm systems can also monitor staff movements, plant status, temperature and many other variables. If you have a business or property, it is always best to have a monitoring system as there is no way you can see everything on your own. It is in the best interest of everyone involved that you have a security system.

Are there any laws or regulations about business alarm systems?

All alarm systems must be installed in compliance with the relevant Australian standards, State Police standards and industry best practice. We understand and know all the laws so with us you don’t need to worry.

Is there any job too big to take on?

No! We pride ourselves on being able to handle large or difficult jobs.

How effective are business security alarms?

A well maintained alarm system is very effective in both detecting and preventing intrusion. A poorly maintained and neglected alarm system is a liability as it creates a false sense of security. Studies show that having a proper alarm system deters criminal behaviour.


Commercial CCTV Systems

Why invest in a CCTV camera system?

There are many reasons a home or business would invest in CCTV. These include deterrence effect, evidence gathering, WHS management, number plate recognition and many other applications.

Do you provide custom solutions?

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for any security purpose. We can provide an on-site consultation in order to design the most comprehensive security system.

Can I monitor remotely?

Yes, CCTV systems can be remotely viewed on a smart phone, tablet and PC.

What are the best brands for camera security?

Red Handed Security supplies and installs a wide range of brands. For a great majority of installations, Hikvision has great performance and great value model.

Should I get an analogue or IP security camera system?

Analogue is now obsolete and no longer being installed. If you have an existing analogue system, talk to us about options for getting new high resolution 5MP cameras without having to re-cable.

Is this just for businesses or can I get my home secured?

Options are available for both residential and commercial applications. Either way, securing your property is essential.

Will I have access to recording whenever I want/need?

You can access the recordings from the onsite recorder or remotely as you wish. After the retention time (how long footage is kept before being taped over) has passed, however, the footage will be gone – so it is important to back up copies of incidents as soon as they happen!

How effective are CCTV security systems?

A properly specified and installed CCTV system is very effective in meeting customer needs. The most important part of any CCTV installation is the thorough understanding of the customers needs by the integrator.


Commercial Intercoms

Why invest in an intercom system?

An intercom system allows you to control access to your home or office. You can speak to and see the visitor before deciding to open the door. This greatly improves the safety of yourself, property and employees.

How effective are intercoms in preventing unwanted entry?

Very! If you do not wish to let the person in, you don’t release the door. This can give real peace of mind to people who may work by themselves after hours.

Can I monitor the entrance remotely?

Yes, when the intercom button is pressed, the indoor monitor or smart phone app will show you a live image of who is at the door or gate.

Can I communicate through the intercom system?

Yes, you can communicate via the indoor monitor or smart phone app. You can even open the door or gate from overseas using the smart phone app.

What is the best brand for intercom systems?

There are many great intercom brands for different applications. Some of the stand out brands are Aiphone, Hikvision and Dallas Delta.

Do you only supply for businesses, or can I get my home secured?

Options are available for both residential and commercial applications. Either way, securing your property is essential.

How effective are intercoms?

Whilst access control is not primarily a real time monitoring solution, you can set up alerts for access denied or entry by certain users.


Access Control Systems

Can I monitor the entrance remotely?

Whilst access control is not primarily a real time monitoring solution, you can set up alerts for access denied or entry by certain users.

Can I get multiple cards made for employees?

Yes, you can order as many cards as you need.

Can I see when people use their key card?

Yes, all but the very simplest systems keep logs.

Is it only through card, or can I get other options?

Key ring sized tokens are also available for those who prefer that form factor.

Do you provide custom solutions?

Yes, Red Handed Security works with a number of industry leading brands to deliver solutions fit for their purpose.

What are the best key card access brands?

Tecom Challenger and Inner Range Integriti are the dominant manufacturers for commercial access control in Australia and both make great products.

How effective are key card access systems?

A well installed and maintained access control system is a very effective way of controlling and monitoring access to your premises. The most important one is effective management of the card fleet and card database as employees and contractors move in and out of the business.

Why Choose Us?

If you want peace of mind when you’re away from your home or business, call Red Handed Security. When you work with Red Handed Security, you can rely on the leading security installers in Sydney to provide you with reliable security solutions for your property.
  • Reliable

    We only use quality security equipment to ensure that your property is always secure and consistently monitored.
  • Experienced

    We have provided a wide range of security solutions for homes and businesses throughout Greater Sydney since 2001.
  • Trusted

    Thousands of homes and businesses can attest to our professional services and trustworthy security solutions.
You're in safe hands with Red Handed Security

For security solutions you can rely on, call Red Handed Security on 1300 13 40 33